How a global shipping and logistics subsidiary manages thousands of check-ins each month

How a global shipping and logistics subsidiary manages thousands of sign-ins each month

Gulf Agency Company needed a site sign-in system with unlimited sign-ins for their highly mobile workforce.

Rosemary Scott

Sharing real world user stories

Challenges:

  • With a highly mobile workforce GAC needed a cost effective sign-in tool
  • Needed to switch from another solution.

Solution:

  • Use kiosks for staff to sign-in to each site
  • Captures high integrity data.

Results:

  • Uses unlimited sign-ins on the plan to capture 13,000 sign-ins/month.

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How a global shipping and logistics subsidiary manages thousands of check-ins each month

We’ve used a couple of check-in systems in the past, and this is by far the easiest to roll out and manage. Using the check-in data that I can access at any time, I know down to the last person who is on each site.

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Edwin Pinto, IT Manager, Gulf Agency Corporation

THE CHALLENGE

Tracking site presence with fluctuating team size

Established in 1956 in the Middle East, Gulf Agency Company (GAC) is a leading global provider of shipping, logistics, and marine services. The Group employs over 7,500 people in more than 300 offices worldwide.

GAC offices worldwide comply with the highest Quality, Health, Safety, Security and Environment (QHSSE) standards. For GAC Qatar, having the local teams working safely across three different locations is of paramount importance. With staff numbers fluctuating between 100 and 200 on any day, tracking who works on which site and for how long, is crucial.  

When the contract with the previous sign-in provider ended, Edwin Pinto, GAC Qatar’s IT Manager, had to look for an alternative. Having experienced the benefits of a digital solution, there was no reason to go back to a manual pen-and-paper system. He wanted a cost-effective technology that not just offers the essential check-in and -out function, but also with an attractive and user-friendly interface to enhance the overall set-up. Differing levels of tech-savviness across the team is also a key consideration.

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How a global shipping and logistics subsidiary manages thousands of check-ins each month

THE SOLUTION

Managing sign-ins and reconciling overtime accurately

How a global shipping and logistics subsidiary manages thousands of check-ins each month

After exploring the market, Edwin opted for EVA Check-in as it suits the two busiest GAC Qatar sites. There are tablet/iPad kiosks on site for workers and visitors to check in and out easily – the preferred method over the app given the seamless experience it provides.

By requiring staff to check out from the kiosk in the presence of a security guard, the system helps to prevent timesheet fraud. This gives surety to the management team that the monthly analysis of on-site data is accurate and true and can be relied upon in the calculation of overtime payments.

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THE RESULTS

Optimising everyone's time on site

With over 13,000 sign-ins every month, GAC Qatar enjoys the benefits of unlimited check-ins.

“Unlimited sign-ins really work for us as we move workers from site to site each day depending on demand, with workers sometimes even switching sites several times a day,” says Edwin. “We’ve used a couple of check-in systems in the past, and this is by far the easiest to roll out and manage. Using the check-in data that I can access at any time, I know down to the last person who is on each site. This data is invaluable in so many ways.”

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How a global shipping and logistics subsidiary manages thousands of check-ins each month

Unlimited sign-ins really work for us as we move workers from site to site each day depending on demand, with workers sometimes even switching sites several times a day. We’ve used a couple of check-in systems in the past, and this is by far the easiest to roll out and manage. Using the check-in data that I can access at any time, I know down to the last person who is on each site. This data is invaluable in so many ways.

‍

Edwin Pinto, IT Manager, Gulf Agency Corporation

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